Date: 2021-03-29 09:40 pm (UTC)
pensnest: Lance being dragged out of frame, caption Halp! (Lance halp!)
From: [personal profile] pensnest
It cannot be in the banks' interest to have either such convoluted lines of questioning on the phone, or to be on the phone with a hapless customer for TWENTY-FIVE MINUTES while they faffed around failing to find a means of identifying me. Though they were willing to cancel the stolen card. Grar.

At least the police were efficient - a friendly officer called this afternoon just to commiserate.
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